Are lift passes and equipment included with my lessons?
No, the price is only for the lesson/instructors time. Equipment will need to be hired separately and lift passes purchased. Please get in touch with us if you require any recommendations for where is best to hire your equipment.

What lift pass should I buy for my children's lessons?
The lift pass required for children's group ski school lessons can vary by the ability level your child is booked in to, all the liftpass requirements for each resort are listed below. Should you need any assistance please don't hesitate to get in touch.

•    •  Courchevel 1850 - Freshers, Swifts and Cruisers - require a Courchevel pass. Rockers and Top Cats - require a 3 Valley pass.
•    •  La Tania - Freshers, Swifts and Cruisers - require a Courchevel pass. Rockers and Top Cats - require a 3 Valley pass.
•    •  Val Thorens - Freshers, Swifts and Cruisers - require a Val Thorens pass. Rockers and Top Cats - require a 3 Valley pass.
•    •  Meribel - Freshers, Swifts and Cruisers - require a Meribel pass. The Cruisers may look to upgrade midweek if they are all a high level. Rockers and Top Cats - require a 3 Valley pass.
•    •  Les Arcs 2000 - All levels require a Les Arcs area lift pass.
•    •  Val d'Isere - All levels require a Val d'Isere/Tignes pass.
•    •  Tignes - All levels require a Tignes/Val d'Isere pass.
•    •  Megeve - All levels require a Megeve area pass.
•    •  Morzine - Freshers - Could take the beginner's pass which includes a return trip on the Pléney gondola each day, unlimited trips on the magic carpet and on the beginner's lifts (Nabor and Belvedere) - make sure you notify the instructor if you take this pass, you will also need to upgrade to a Morzine/Les Gets as soon as they progress. Swifts, Cruisers, Rockers and Top Cats - require a Morzine/Les Gets pass.
•    •  Les Gets - Freshers can take the beginner's pass - make sure you notify the instructor if you take this pass, you will also need to upgrade to a Morzine/Les Gets as soon as they progress. Swifts, Cruisers, Rockers and Top Cats - require a Morzine/Les Gets pass.
•    •  Avoriaz - Freshers - to begin with an Avoriaz beginner pass will work but you will likely need to upgrade during the week. Swifts, Cruisers, Rockers and Top Cats - require an Avoriaz Pass.
•    •  Verbier - Freshers require a Beginner Sector Pass. Swifts, Cruisers, Rockers and Top Cats - require a 4 Vallees lift pass.
•    •  Zermatt - Freshers and Swifts - Beginners pass, dependent on progress it's likely they will need to upgrade to a Zermatt pass during the week. Cruisers, Rockers, Top Cats all require a Zermatt Pass.

What lift pass do I need for my adult group ski school lessons?
The lift pass required for adult group ski school lessons can vary by the ability level you are booked in to, all the liftpass requirements for each resort are listed below. Should you have any questions please don't hesitate to get in touch.

•    •  Courchevel 1850 - Levels 0, 1 and 2 require a Courchevel pass. Levels 3 and 4 - require a 3 Valley pass.
•    •  La Tania - Levels 0, 1 and 2 require a Courchevel pass. Levels 3 and 4 - require a 3 Valley pass.
•    •  Val Thorens - Levels 0, 1 and 2 require a Val Thorens pass. Levels 3 and 4 - require a 3 Valley pass.
•    •  Meribel - Levels 0, 1 and 2 require a Meribel pass. Levels 3 and 4 - require a 3 Valley pass.
•    •  Les Arcs 2000 - All levels require a Les Arcs area lift pass.
•    •  Val d'Isere - All levels require a Val d'Isere/Tignes pass.
•    •  Tignes - All levels require a Tignes/Val d'Isere pass.
•    •  Megeve - All levels require a Megeve area pass.
•    •  Morzine - All levels require a Morzine/Les Gets pass.
•    •  Les Gets - All levels require a Les Gets/Morzine pass.
•    •  Avoriaz - All levels require an Avoriaz Pass.
•    •  Verbier - All levels require a 4 Vallees Pass.
•    •  Zermatt - Freshers and Swifts - All levels require a Zermatt Pass.

What safety precautions do you take?
Safety is of utmost importance to us; the mountains can be a dangerous environment. In France, all the instructors at Supreme carry the highest qualification the industry has to offer and all have their 'Carte Professionelle' Licence which is issued by the French authorities, to obtain this licence they have shown considerable skill, knowledge and experience in skiing and teaching. It takes roughly 5 years to complete all the exams necessary to gain the qualification required to obtain a Carte Professionelle Licence. In Switzerland, the qualifications vary, however all the instructors are qualified and are registered to work in Switzerland. Our instructors renew their first aid every 3 years and are prepared for accidents that may happen whilst running a ski lesson.

Do Instructors have criminal record checks?
All instructors have a clean, up to date criminal record check.

If I book a private lesson will I have the same instructor for all my lessons?
If you have booked online you will have a choice of booking with separate instructors, A, B and C. If you select all of your lessons with the same instructor then we guarantee you will have the same instructor for all of your lessons. If you have booked through our reservations team, unless otherwise specified all your lessons will be with the same instructor.

What happens if I book an adult or child in to the incorrect level for a group lesson?
If possible and group numbers allow it, the instructor will move the skier in to a more suitable group. If it is not possible to move the skier in to another group, due to it being full, or there not being an appropriate group running, we reserve the right to remove the skier from the group without offering a refund. If you are in any doubt as to which group level you should be booking a skier in to please contact our reservations team and they can advise you which level would be best.

Where should I meet my instructor for my lessons?
Our standard meeting points for all resorts are detailed below (and are also shown in the confirmation email for your booking and on the resort information pages on our website), for any group ski school lesson this will always be the start and end point for your lessons. For private lessons, these are the default meeting points however you can request a bespoke meeting point by contacting us by phone on +44(0)203 744 1655 or emailing us at [email protected].

•    •  Courchevel 1850 - Our meeting point in Courchevel 1850 is by the main lifts in 1850, on the snow opposite Jean Blanc Sports (Google maps link - HERE).
•    •  Courchevel 1650 - Our meeting point in 1650 is at the bottom of the Ariondaz Bubble lift (Google maps link - HERE ).
•    •  La Tania - Our meeting point in La Tania is at the bottom of the bubble (Google maps link - HERE).
•    •  Val Thorens - Our meeting point in Val Thorens is behind the ‘Securite des Pistes’ lodge, where the road meets the snow if you are looking slightly down the mountain to the left you will see the bottom of the Castor and Pollux magic carpet.(Google maps link - HERE).
•    •  Meribel - Our meeting point in Meribel is at the bottom of the Rhodos bubble in the main lift area of the Chaudanne (Google maps link - HERE ).
•    •  Les Arcs 2000 - Our meeting point in Les Arcs 2000 is in the centre of Les Arcs 2000, at the top of the Cabriolet Gondola (Google maps link - HERE).
•    •  Les Arcs 1950 - In Les Arcs 1950 we meet at the fountain in front of Hameau du Glacier.
•    •  Les Arcs 1800 - In Les Arcs 1800 we meet at the left side of Villard Gondola (screen side), however please note that our main meeting point in the ski area is in Les Arcs 2000, private lessons can meet in other areas of Les Arcs but you will need to contact the office to confirm whether it's possible.
•    •  Les Arcs 1600 - In meeting point in Les Arc 1600 is right at the entrance of Cachette chairlift, however please note that our main meeting point in the ski area is in Les Arcs 2000, private lessons can meet in other areas of Les Arcs but you will need to contact the office to confirm whether it's possible.
•    •  Peisey - In Peisey we meet at the left side at the bottom of the Peisey chairlift, however please note that our main meeting point in the ski area is in Les Arcs 2000, private lessons can meet in other areas of Les Arcs but you will need to contact the office to confirm whether it's possible.
•    •  Vallandry - In Vallandry we meet at the left side of Vallandry chairlift, however please note that our main meeting point in the ski area is in Les Arcs 2000, private lessons can meet in other areas of Les Arcs but you will need to contact the office to confirm whether it's possible.
•    •  Val d'Isere - Our meeting point in Val d’Isere is at the bottom of the Solaise gondola (Google maps link - HERE).
•    •  Tignes - Our meeting point in Tignes is at the bottom of the Tovieres bubble in Tignes Le Lac (Google maps link - HERE).
•    •  Megeve - Our meeting point in Megeve is at the bottom of the Mont d’Arbois gondola (Google maps link - HERE).
•    •  Morzine - Our meeting point in Morzine is at the top of the Pleney Gondola (Google maps link - HERE ).
•    •  Les Gets - Our meeting point in Les Gets is at the top of the TC Chavannes (red eggs) bubble (Google maps link - HERE).
•    •  Avoriaz - Our meeting point in Avoriaz is at the top of the Prodains bubble (Google maps link - HERE).
•    •  Verbier - Our meeting point in Verbier is underneath the big screen at the bottom of the Medran lift, right next to the free resort bus stop (Google maps link - HERE).
•    •  Zermatt - Our meeting point in Zermatt is at the top of Sunnegga Express, in front of big piste map, opposite the restaurant (Google maps link - HERE).
•    •  Chamonix - In Chamonix our group lessons meet at bottom of the Brevent gondola which is called Planpraz (Google maps link - HERE).

What type of lesson should I book?
We have a wide range of ski lessons at Supreme Ski & Snowboard School, the type of lesson you choose should be aligned to the individual’s needs. For adults, our best value lessons are our adult group ski lessons; they run for 2 hours per day and there is a maximum of just 6 skiers per group (4 in Courchevel), enabling plenty of individual feedback whilst still retaining the social aspect of skiing in a group. If you would like to meet new people, learn new skills and not break the bank, group lessons are for you! If you learn better through one to one coaching then you will benefit from our private ski lessons. You will have the instructor’s full focus and attention, so the lesson can be completely tailored to your needs. You can specify your start time and meeting point and choose how long you would like the lesson to last, be it 2 hours or all day. For children we recommend our 4 hour children’s group ski lessons, there are only 6 children per group, which means plenty of individual feedback and learning in a safe, fun environment. Generally children will have more fun and learn at a faster rate in a group than they will in a private lesson, skiing with other children of a similar age and ability encourages the children to make changes to their skiing, be it learning to stop or going from a snow plough to parallel.

How many lessons should I book?
Our group lessons are a minimum of 5 or 6 days, you can choose to start Sunday or Monday. If you choose private lessons you can book as many or as few lessons as you like, for a beginner we recommend 2 to 4 hours each morning, this will allow you to practice what you have learnt in the afternoon. If you are at an intermediate level we recommend 3 lessons, spread across the week, as you improve your skiing it generally takes slightly longer to make technical changes, so a larger gap between lessons to practice can be useful. It is never too late to learn new skills, so even if you are an expert you can still benefit from a lesson or 2 with one of our instructors!

Who is my instructor?
Unless we have agreed a specific instructor with you at the time of booking, we organise the instructors schedules weekly on a Saturday evening, at this point we allocate an instructor who we think best suits your requirements. Your instructor is provided with the details of your requirements and your contact number. If you would like to know the name of your instructor, you can call or email the office after 7pm on Saturday prior to your lessons beginning.

What is my instructors phone number?
We organise the instructors schedules on the Saturday evening prior to your lessons starting, so if you would like to find out who your instructor is for the week, and obtain their contact number, you can call or email the office after 7pm.

To book or confirm my lessons, do I have to pay the full balance?
If you book online we charge the full balance on the lesson cost. For lessons which are due to take place in more than 30 days time, we can take a 50% deposit to secure your lessons - please just book via email on [email protected] or call the office on +44(0)203 744 1655. The final balance for a booking is due 3 weeks prior to the date of the first lesson in your booking. If at the time of booking, your lessons are due to begin within 30 days we require full balance to be paid to secure your lessons.

What type of cards do you accept?
We accept most major credit or debit cards, including VISA, MasterCard and American Express. It is also possible to pay via bank transfer should you wish.

I'm booking on behalf of others, can we split the balance between multiple cards?
If you wish to split your payment for a booking, please book via email on [email protected] or call us on 0203 744 1655 and we can take the payments individually over the phone.

Can we pay cash to secure our lessons?
We require payment at the time of booking to secure your lessons, so we generally do not take cash unless you are booking in our shop in Courchevel, Le Praz. Alternatively if you book directly with an instructor you have already had a lesson with (for instance if you're extending a lesson currently taking place or you wish to book another lesson later in the week - the instructor can take cash at the point of booking to secure the future lesson).

Can the instructor come to our accomodation (hotel/chalet) to collect us?
For private lessons, we can meet at your accomodation. Please call the office on 0203 744 1655 or email us at [email protected] to arrange this. Please note that if an alterative meeting point hasn't been confirmed by us, then the instructor will meet you at the standard meeting point details in your confirmation email.

Does my child need poles for their ski lessons?
Children at the Freshers and Swifts ability levels do not need poles for their ski lessons.

Are your instructors all English?
The instructor team is made up of varying nationalities including British, French, Italian and Slovenian, so private lessons are also available in a range of languages.

How many children are in each group ski school lesson?
We have a maximum of just 6 children per group.

How many adults are in each group ski school lesson?
We have a maximum of 6 adults in each group in all resorts, apart from Courchevel where we have just 4 adults per class.

Can we ski as a family in our lessons?
In a private lesson you can ski as a family. However, if budget allows and you are complete beginners, we do recommend seperate instructors for the children and adults.

Can my 4 yr old join children's group ski school lessons?
Our children's group ski school lessons are for ages 5 and over, however we can take younger children in private ski lessons.

What should my child bring to their lessons?
You can find a checklist - here

What languages can I have my lessons in?
All group ski school lessons are delivered in English. For private lessons, we offer a range of language options including: English, French, Italian, Slovenian, Spanish, Portuguese and Russian.

Do you provide lunch for the children in group ski school or all day lessons?
No, we do not provide the children with a lunch althought they do have an adequate break within the group ski school lessons. We recommend sending them to their lessons with a snack or some money to purchase one (please do not send your child to ski school lessons with a back pack). For full day private lessons, the instructor can either meet the parents for lunch or can be provided with money to take the child to a suitable restaurant.

Do I need to have rented my ski equipment before the lesson?
Yes, to avoid wasting any of your lesson time it's always be to arrive at the lesson meeting point ready to ski, so in the correct clothing with your boots on.

Do you provide ski clothing?
No, we do not provide ski clothing.